Workers' Compensation Office

Risk Management and Safety provides support for institutions, departments, and employees regarding workers’ compensation issues. Our primary responsibilities include:

Evaluating and investigating claims
Evaluating coverage issues
Developing and interpreting workers’ compensation policies and procedures
Facilitating the early return-to-work of employees with restrictions
Providing workers’ compensation information and training
Providing ergonomic training and evaluation

Risk Management and Safety also coordinates information with the other parties that are involved in the claim process such as:

Third Party Administrator (TPA): The TPA is responsible for making all determinations regarding any claim filed. The TPA evaluates each claim to determine whether the reported injury or disease arose out of and in the course of the employee’s employment. They will notify the employee in writing if his or her claim is accepted or denied. If a claim is accepted, they determine what benefits will be provided.

Managed Care Organiziation (MCO): The MCO develops a provider network of physicians and specialists who provide care to our injured employees. The TPA and MCO work together to organize the medical treatment the an injured employee receives.